Fine Dining Operations Manager

7 days ago


London, Greater London, United Kingdom Ochre London Full time

Overview:

Ochre, a fine dining restaurant located within the iconic National Gallery in London's heart, is seeking an experienced Fine Dining Operations Manager. This role will focus on delivering exceptional service and maintaining high standards in the day-to-day running of the restaurant.

About Ochre:

Nestled in the vibrant atmosphere of the National Gallery, Ochre offers an unforgettable fine dining experience. We pride ourselves on delivering culinary excellence and providing our guests with an unparalleled setting. Our team is passionate about creating memorable experiences for every guest, whether they're enjoying our signature dishes or attending bespoke events.

The Role:

We are looking for an ambitious and dynamic Fine Dining Operations Manager to join our team. As a key member of our leadership team, you will be responsible for supporting the General Manager and leading the floor team in the smooth operation of the restaurant. You will also play a crucial role in managing our exciting events program.

Your Responsibilities Will Include:

  • Ensuring the seamless operation of the restaurant, delivering impeccable service and maintaining the highest standards of fine dining.
  • Managing the end-to-end coordination of events, from enquiry to execution, ensuring exceptional experiences for our clients.
  • Working closely with the General Manager to streamline operations and implement innovative ideas.
  • Being hands-on with reactive event sales, promptly responding to enquiries and tailoring offerings to client needs.
  • Taking a proactive sales approach, reaching out to potential clients and building lasting relationships to bring in new business opportunities.

What We're Looking For:

We are seeking an individual with proven experience in premium or fine dining environments, with a strong understanding of front-of-house operations. You should have a passion for creating memorable guest experiences and a keen eye for detail. Previous involvement in event management is essential, as well as excellent communication and interpersonal skills to inspire your team and engage with diverse clientele. A self-starter attitude, confident in reaching out to clients and promoting Ochre as the premier destination for events, is also required. Estimated salary: £40,000 including tronc.


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