Food and Beverage Operations Manager
3 weeks ago
Job Title: Food and Beverage Supervisor
Job Type: Full-time, Part-time, Fixed term contract, Freelance
Job Description:
The Food and Beverage Supervisor is a key role at WE ARE THYME LIMITED, responsible for managing the day-to-day operation of the food and beverage experience. This includes supervising a team of Front of House (FOH) staff, ensuring exceptional customer service, and maintaining a clean and safe working environment.
Responsibilities:
- Supervising a team of FOH staff, giving direction and delegating tasks to ensure exceptional customer service.
- Ensuring all outlets are set-up or closing duties at the beginning/end of daily operations are complete.
- Creating and maintaining a clean and safe working environment for the team and customers.
- Understanding of allergens, the process of relaying the information to guests, and ensuring staff are fully aware and compliant with the process.
- Guest Experience: Ensure guest expectations are consistently met and exceeded through warm and welcoming service delivery.
- HR: Train team members to ensure service and quality standards are consistently met.
- Loss Prevention: Ensure any stock movements are properly recorded and stock wastage is minimised and properly accounted for.
Requirements:
- Previous experience in a supervisory role within Food and Beverage environment.
- Lead by example as a strong operational, hands-on, role model.
- Bright and articulate, with the ability to influence and engage other members of the team.
- Excellent verbal communication skills.
- A good knowledge of food safety, Health and Safety, COSHH.
Benefits:
- Hourly pay of £15 per hour plus holiday pay.
- Free hot meal per day.
- Free coffee, tea, and soft drinks.
- 20% discount in WE ARE THYME LIMITED retail shops on selected dates.
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