Housing Officer
5 days ago
We are seeking a skilled Housing Officer to join our team in Tower Hamlets, working closely with a Local Authority to prevent homelessness and provide housing options to customers. The successful candidate will have a detailed knowledge of housing legislation and case law, as well as excellent communication skills to negotiate with landlords and provide advice to customers.
Key Responsibilities:
- To conduct housing options interviews with customers, assessing their needs and providing advice on available housing choices.
- To negotiate with landlords and accommodation providers to prevent homelessness and provide practical assistance to customers.
- To provide good quality advice and information to customers through face-to-face interviews, home visits, and correspondence.
Requirements:
- Experience of working in a busy customer-oriented environment, delivering excellent customer service.
- Knowledge of the duties owed to the homeless under Part VII of the Housing Act 1996, including the Homelessness Reduction Act 2017 and the Homelessness Act 2002.
Please note that the successful candidate will be required to have the right to work in the UK and be available to start immediately.
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