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Senior Reservations

2 months ago


London, Greater London, United Kingdom MJMK Restaurants Full time
Job Overview

We are seeking a highly skilled Senior Reservations & Events Coordinator to join our team at MJMK Restaurants. This role will be responsible for managing reservations platforms, maximizing covers, and delivering exceptional guest experiences.

Key Responsibilities:

  1. Manage reservations platforms (SevenRooms and OpenTable) to ensure seamless guest experiences.
  2. Maximize covers through effective pacing, table turns, and walk-ins.
  3. Develop and implement strategies to deliver best-in-class reception journeys for all guests.
  4. Oversee the booking and execution of site-based events, ensuring seamless execution and high guest satisfaction.
  5. Train and develop the reception team to ensure they have the skills and knowledge to deliver exceptional guest experiences.

What We Offer:

  1. A competitive annual salary of up to £45,000-50,000 (based on experience).
  2. A 50% employee discount on food across all MJMK sites.
  3. Exciting career advancement prospects as we expand in 2025.
  4. Mental health and well-being support services.
  5. Enhanced maternity and paternity pay, available after your first year with us.
  6. An additional day of holiday each year of your tenure with us.
  7. A one-month sabbatical, with two weeks paid, after 5 years of service.

We believe in providing opportunities for all, fostering an inclusive work environment where individuals from diverse backgrounds can thrive. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.