Administrative Team Lead
3 weeks ago
We are seeking an experienced and skilled Administrative Team Lead to join our team at the NHS. As a key member of our Urgent Treatment Centre, you will be responsible for managing a comprehensive administrative service to support the functioning of the centre.
Your primary focus will be on managing the senior receptionist and their team, ensuring that they have the necessary support and resources to perform their duties effectively. You will also be responsible for overseeing the team diaries, organizing and facilitating meetings, and maintaining databases in Excel to provide information relating to salaries, annual and other leave, sickness and absences, study and training, and other related personnel data.
In addition, you will be responsible for maintaining and keeping up-to-date the UTC administration processes, including updating all UTC crib sheets, local service directory, UTC pathways, and ensuring that all staff are trained in using IT systems.
Key Responsibilities- Manage the senior receptionist and their team, providing support and guidance as needed.
- Oversee the team diaries, organizing and facilitating meetings, and maintaining databases in Excel.
- Maintain and keep up-to-date the UTC administration processes, including updating all UTC crib sheets, local service directory, UTC pathways, and ensuring that all staff are trained in using IT systems.
- Ensure that performance data is produced and sent as required.
- Manage reports, medical notes, and documentation in line with information governance and trust framework.
- Work with finance on income generation tasks.
We are the main provider of NHS community services across East and West Sussex, serving a population of 3 million people. Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.
We offer a range of benefits and discounts for NHS staff, including positive 2022 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support. We also offer flexible working patterns, excellent training and development opportunities, research opportunities, and a range of staff networks.
Requirements- Ability to lead, motivate, train & supervise a team of staff.
- Able to work as part of a team and ensure that senior managers or clinical leaders are well-supported and not required to frequently get involved in administrative matters.
- Able to write clear, concise procedures, guidance notes, and meeting minutes or notes.
- Excellent communication & interpersonal skills / telephone manner.
- Great attention to detail & ability to follow through relational databases & procedures.
- Knowledge of NHS Policies and Procedures.
- Understanding of personnel and employment rules and regulations.
- BTEC or equivalent qualification or be able to demonstrate an equivalent level of experience.
- School leaving qualification (GCSE or equivalent) in Maths and English language.
- Evidence of continuing professional development.
- Experienced team leader and/or admin supervisor.
- Stock control and ordering supplies.
- Developing or contributing to the development of administrative or office procedures.
- Communicating effectively with a diverse range of people.
- Arranging meetings and events, including co-ordinating complex diaries, booking venues, preparing papers and directions.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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Crawley, West Sussex, United Kingdom NHS Full timeAbout the RoleWe are seeking an experienced Administrative Team Lead to join our team at the NHS. As a key member of our Urgent Treatment Centre, you will be responsible for managing a comprehensive administrative service to support the functioning of the centre.Main ResponsibilitiesManage a team of administrative staff to ensure efficient continuation of...
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