Player Protection Specialist

2 weeks ago


Nottingham, United Kingdom Buzz Bingo Full time
About the Role

We are seeking a highly skilled Player Protection Officer to join our Risk & Compliance team at Buzz Bingo. As a key member of our team, you will play a vital role in protecting our players and business from known and evolving risks.

Key Responsibilities
  • Assess player risk in line with our policy and procedures to ensure safe and responsible gambling practices.
  • Conduct forensic profiling of customer accounts and open-source footprints to identify potential risks.
  • Engage in compassionate and meaningful interactions with customers to understand their circumstances and make informed decisions.
  • Implement Enhanced Due Diligence procedures to mitigate risks and ensure compliance with regulatory requirements.
  • Collaborate with operational teams to provide a seamless and safe gambling environment for our customers.
Requirements
  • Previous experience in online player protection within a regulated environment, preferably in iGaming, Bingo, Casino, or Finance.
  • Strong understanding of relevant laws and regulations, including the Act, POCA, TACT, and LCCP.
  • Ability to think objectively and demonstrate sound judgment in high-pressure situations.
  • Excellent analytical and investigative skills, with attention to detail and accuracy.
  • Strong communication and interpersonal skills, with the ability to build effective relationships.
What We Offer
  • A competitive salary between £25,000 - £30,000 per annum.
  • A comprehensive benefits package, including 33 days annual leave, options to buy additional leave, and an annual company bonus scheme.
  • Access to a range of employee benefits, including a wellbeing app, financial expert support, and apprenticeship opportunities.
  • A collaborative and dynamic work environment, with opportunities for professional growth and development.


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    {"title": "Player Protection Officer", "description": "Job SummaryBuzz Bingo is seeking a highly skilled Player Protection Officer to join their Risk & Compliance function. As a key member of the Player Protection team, you will be responsible for risk assessing our players to ensure they are playing safely within their means and protecting the business from...


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    {"title": "Player Protection Officer", "description": "Job SummaryBuzz Bingo is seeking a highly skilled Player Protection Officer to join their Risk & Compliance function. As a key member of the Player Protection team, you will be responsible for risk assessing our players to ensure they are playing safely within their means and protecting the business from...


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    {"title": "Player Protection Officer", "description": "Job SummaryBuzz Bingo is seeking a highly skilled Player Protection Officer to join their Risk & Compliance function. As a key member of the Player Protection team, you will be responsible for risk assessing our players to ensure they are playing safely within their means and protecting the business from...


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