Senior Program Manager, AMXL EU

4 weeks ago

London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking a highly skilled Senior Program Manager to join our Amazon Extra Large (AMXL) team in the UK. As a Senior Program Manager, you will be responsible for driving and managing the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes.

Key Responsibilities
  • Create innovative solutions using data and research to address wider challenges in your organisation
  • Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
  • Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
  • Enhance operational performance on every programme in partnership with your stakeholders
A Day in the Life

As a Senior Program Manager, you will be responsible for driving and managing the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You will use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

About the Team

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we're changing the way customers buy and receive large goods for the better.

What We're Looking For
  • Bachelor's degree in management, business administration, economics, engineering, marketing
  • Experience in program or project management
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience using data and metrics to determine and drive improvements
  • Relevant experience communicating with and influencing a range of different stakeholders including senior management
Preferred Qualifications
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Experience in conceptualising and implementing operational or supply-chain management improvements

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