Restaurant Operations Lead

2 weeks ago


Grantham, Lincolnshire, United Kingdom Goldstar Chefs Full time
About the Role

We are seeking a dynamic and results-driven Restaurant Operations Lead to join our team at Goldstar Chefs. As a key member of our operations team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of operational excellence.

Your primary objective will be to develop and implement strategies to drive business success, while ensuring that our customers receive an exceptional dining experience.

This is a fantastic opportunity for a seasoned hospitality professional to take their career to the next level and work with a reputable employer in the UK's vibrant food scene.

Key Responsibilities:
  • Develop and implement sales growth strategies, including menu engineering and promotions
  • Monitor and analyze sales data to inform business decisions
  • Improve customer satisfaction through effective communication and issue resolution
  • Collaborate with the chef de cuisine to create innovative menus and promotions
Requirements:
  • Minimum 3 years of experience in a similar role, preferably in a fine dining restaurant
  • Proven track record of leadership, teamwork, and problem-solving skills
  • Degree in Hospitality Management or related field
  • Familiarity with hospitality technology platforms and point-of-sale systems
What We Offer:
  • A competitive salary package of circa £36,000 per annum
  • A comprehensive benefits package, including 28 days paid holiday, incentives, and employer-sponsored pension
  • Ongoing training and development opportunities to enhance your skills and knowledge


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