European Freight Operations Manager
7 days ago
We are seeking a highly experienced European Operations Supervisor to join our team at Heathrow Personnel. This role is an exciting opportunity for a motivated individual to oversee the daily operations of our European road freight services.
About the RoleThe successful candidate will be responsible for managing import and export shipping processes, handling European services, developing the team, and preparing performance progress reports for senior management. They will also be expected to monitor and review VAT and duty exposure, manage holiday/sickness cover, ensure customer requirements are met to a high standard, and liaise with customers, overseas partners, and suppliers.
Key Responsibilities- Oversee the operation through planning direction and control of all operational activities on a day-to-day basis.
- Manage import and export shipping processes.
- Handle European services, including customs paperwork and regulatory compliance.
- Develop and lead a team of professionals to achieve business objectives.
- Prepare performance progress reports for senior management.
- Monitor and review VAT and duty exposure to minimize financial risks.
- Manage holiday/sickness cover to maintain seamless operations.
- Liaise with customers, overseas partners, and suppliers to ensure excellent service delivery.
- Track and monitor shipments, providing real-time updates to customers.
- Prior experience in a similar role at a senior level.
- Ability to motivate and develop a team.
- Excellent communication and interpersonal skills.
- 5+ years' experience in international road freight.
- Good customer service skills.
- Experience with customs paperwork and regulatory compliance.
This is a full-time position, working Monday to Friday, 09:00am - 17:00pm, with a hybrid arrangement of 2 days in office and 3 days from home.
Estimated Salary£55,000 - £65,000 per annum, depending on experience.
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