Retail Operations Manager

1 month ago


Seaham, Durham, United Kingdom Greggs plc Full time
Job Title: Retail Operations Manager

As a key member of the management team at Greggs, you'll be responsible for overseeing the smooth operation of our stores when the manager is not present. Your primary focus will be on ensuring exceptional customer experiences, whether customers order in-store or online.

In this role, you can expect to:

  • Lead by example and deliver outstanding customer service
  • Maintain high standards of store presentation and cleanliness
  • Assist with preparing products, including making sandwiches and managing ovens
  • Oversee stock levels and ensure displays are fully stocked

About You

We're looking for someone who is reliable, has natural leadership abilities, and is passionate about delivering exceptional customer service.

About Us

At Greggs, we pride ourselves on providing a welcoming environment for everyone. We have a range of benefits that make us stand out from the rest, including colleague discounts, paid breaks, and a pension scheme.



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