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Part-Time Customer Support Assistant

1 month ago


Stroud, United Kingdom Coventry Building Society Full time

We're seeking a Part-Time Customer Support Assistant to join our team at Coventry Building Society. As a friendly and helpful member of our team, you'll be providing excellent customer service to our members. This role involves finding solutions to customer queries, keeping up to date with our services and policies, and handling cash transactions accurately.

You'll take on various responsibilities, including taking calls, supporting our Customer Service area, and maintaining administrative tasks. There will also be opportunities for overtime during peak times.

The estimated hourly rate for this position is around £13-16 per hour. We offer a range of benefits, including 25 days holiday plus Bank Holidays (pro rata) and the option to purchase or sell holiday time.

We value diversity and strive to create an inclusive environment where everyone feels valued and supported. If you're passionate about delivering exceptional customer experiences and have strong communication skills, we'd love to hear from you.

This role allows for a healthy work-life balance and flexible working arrangements to suit your needs. We're committed to making a positive impact in our community and welcome applications from candidates who share our values.