Technical Specialist Manager

1 week ago

Chelmsford, Essex, United Kingdom Aon Full time

Technical Specialist Manager - Broker Support

At Aon, we are seeking a highly skilled Technical Specialist Manager to join our team. As a key member of our Broker Support team, you will be responsible for improving invoicing performance and fiduciary metrics.

Key Responsibilities:

  • Provide a sense-checking service for complex postbooks before submission to Genpact.
  • Review queries alongside the Invoice Centre of Excellence team and decide which are relevant and which are poor processing knowledge.
  • Monitor monthly queries and report on the types of queries and any trends.
  • Improve fiduciary metrics by providing support to the Trapped Transaction team and offering a conduit to the PCCM team to push and resolve complex matters.
  • Manage output of the CSD team to Fiduciary matters.

Requirements:

  • High attention to detail.
  • Ability to work individually and in a team.
  • Relevance experience within the insurance industry preferred.
  • Understanding of insurance risk and actuarial principle preferred.
  • Excellent listening, organisation, and presentation abilities.
  • Willingness to learn and share knowledge.

About Aon:

Aon is in the business of better decisions. We shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

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