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Luxury Clinic Assistant Supervisor

2 months ago

London, Greater London, United Kingdom Aesthetics Talent Full time
About the Role

We are a prestigious luxury aesthetic clinic in search of a dedicated and sales-focused Assistant Supervisor to assist in the operational management of our clinic. The ideal candidate will have a polished appearance, experience with high-end clientele, and a passion for both sales and exceptional customer service.


Key Responsibilities
  • Lead the front-of-house team, ensuring that we consistently deliver five-star service to our clients.
  • Meet and exceed sales and inquiry conversion targets.
  • Participate in the recruitment process, team training, and development initiatives.
  • Conduct performance reviews and provide constructive feedback.
  • Support management in various operational aspects of the clinic, collaborating with our skilled doctors and aestheticians.

Qualifications
  • Minimum of 3 years in Assistant Management or Front of House Management within the aesthetics, cosmetic surgery, or luxury spa sectors.
  • At least 5 years of customer service experience.
  • A minimum of 4 years in a receptionist role.
  • Experience in handling new client inquiries and converting them into appointments.
  • 2 years of team supervision or management experience.
  • Experience in the luxury industry is a plus.
  • Familiarity with doctor-led clinics is advantageous.
  • Exceptional communication skills are essential.
  • Willingness to work some weekends.

What We Offer
  • A highly competitive salary.
  • Attractive bonus and commission structure.
  • Allowance for treatments.
  • Opportunity to work in a growing business.
  • Strong management support.
  • Access to a state-of-the-art clinic.

Join our talented and friendly team, and be part of a thriving business in the luxury aesthetics sector.