Luxury Food Supervisor

1 month ago

London, Greater London, United Kingdom Fortnum & Mason Full time
Job Title: Luxury Food Supervisor

We are seeking a highly skilled and experienced Luxury Food Supervisor to join our team at Fortnum & Mason. As a Luxury Food Supervisor, you will be responsible for providing exceptional customer service, leading a close-knit retail team, and ensuring the smooth operation of our Flagship Piccadilly store.

About the Role:
  • Lead a team of sales staff to deliver world-class customer service consistently
  • Assist in motivating and coaching the team to achieve sales targets and improve customer satisfaction
  • Provide guidance and support to the team to ensure they are equipped to handle customer queries and complaints
  • Work closely with the Floor & Retail Manager to achieve store objectives and improve overall performance
Requirements:
  • Proven experience in a similar role within the retail industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong leadership and management skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to exclusive employee discounts and perks

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