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Store Leadership Position

1 month ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Toolstation Full time

About the Job

We are seeking a Store Manager to lead our South Gosforth branch, providing exceptional customer service and driving sales through retail excellence. As a key member of our team, you will be responsible for managing a high-performing store environment, ensuring customers receive outstanding service, and achieving business objectives.

Key Responsibilities:

  • Lead a team of retail professionals to deliver exceptional customer experiences
  • Manage daily store operations, including stock control, inventory management, and visual merchandising
  • Maintain high standards of customer service, ensuring every interaction is positive and memorable
  • Drive sales growth through effective marketing, promotions, and loyalty programs
  • Collaborate with colleagues to achieve business objectives, share best practices, and support each other's success

Requirements:

  • Prior retail management experience, preferably in a fast-paced environment
  • Demonstrated ability to lead and motivate teams to achieve exceptional results
  • Excellent communication and interpersonal skills, with a passion for delivering outstanding customer service
  • Able to work flexibly, including weekends and holidays, to meet business needs
  • Basic knowledge of retail systems, including point-of-sale, inventory management, and reporting tools

What We Offer:

  • An estimated salary of £40,000-£50,000 per annum, depending on experience
  • A comprehensive benefits package, including 22 days' holiday, company pension scheme, and life assurance
  • Ongoing training and development opportunities to enhance your retail skills and career prospects
  • A dynamic and supportive work environment, with a focus on teamwork, innovation, and continuous improvement