Technical Sales and Support Specialist
5 days ago
**Job Summary:**
Austin Fraser is seeking a highly skilled Technical Sales and Support Specialist to join our team. As a Technical Sales and Support Specialist, you will be responsible for assisting the sales team in carrying out full site surveys of existing equipment(s), recording all operating parameters and key data to allow an accurate proposal to be generated.
About the Role:
- You will work closely with the field teams to provide technical solutions and support tender review and compliance analysis with solution-based recommendations.
- You will facilitate the sales and design team through site visits and product proposals to coordinate requirements for each stage of the process.
- You will provide evidence of compliance to the tender documentation and identify technical solutions according to the Specification.
Key Responsibilities:
- Assist the sales team in conducting full site surveys of existing equipment(s).
- Work with the field teams to provide technical solutions and support tender review and compliance analysis.
- Facilitate the sales and design team through site visits and product proposals.
- Provide evidence of compliance to the tender documentation and identify technical solutions according to the Specification.
- Navigate internal operational complexities for project design by analysing data and utilising subject matter experts and networks to resolve challenges arising.
Requirements:
- Degree level qualification or equivalent experience.
- Significant technical working knowledge of lifts, preferably NVQ3 / 4 qualified.
- Working knowledge of AutoCAD is desirable.
- Experience and knowledge in modernisation products and field processes.
- Ability to read and understand lift installation layout / wiring drawings.
- Full driving license and willingness to cover extended areas if required.
- Working proficiency in MS Office (Word, Excel).
What We Offer:
- Competitive salary: £55,000 - £65,000 per annum.
- Long-term employment contract with a world market leader in a crisis-proof industry.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.
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