Network Support Specialist with Microsoft Expertise
5 days ago
Role Purpose
To ensure seamless IT operations, we require an experienced Network Support Specialist to assist our Infrastructure Lead in managing, developing, and maintaining networked systems and servers.
Key Responsibilities
- Collaborate with the Infrastructure Lead to plan and execute changes to college systems and software, including Microsoft InTune and Jamf.
- Monitor and manage IT equipment, including setting up temporary user accounts as needed.
- Test and deploy software and security updates, identifying and resolving any security incidents that may arise.
- Provide exceptional end-user support during peak periods and contribute to opening and closing procedures, occasionally visiting multiple campuses.
Requirements
- A degree or HND in a relevant field such as computing or equivalent work-based experience.
- Prior experience supporting MS Windows and Mac OS is desirable.
- Strong troubleshooting skills for software and hardware issues.
- Familiarity with Adobe Creative Suite.
- Understanding of Networking Fundamentals.
This role involves assisting in the maintenance and development of our IT infrastructure, ensuring our systems run smoothly and efficiently. If you have a passion for IT and enjoy working in a collaborative environment, this could be the ideal opportunity for you.
We are looking for someone with strong technical skills and excellent communication abilities. The successful candidate will have a background in IT and be comfortable working in a fast-paced environment. A competitive salary package is on offer, along with opportunities for professional growth and development within our company.
Our salary for this position is between £30,000-£31,000, depending on experience. This figure is based on industry standards and takes into account the cost of living in the area.
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