Account Collection Professional

4 weeks ago


Sheffield, Sheffield, United Kingdom More Recruitment SLC LTD Full time
Business Opportunity

More Recruitment SLC LTD is seeking an Account Collection Professional to join their team. As an Account Collection Professional, you will play a key role in recovering outstanding debts from businesses and individuals. This is a full-time permanent position with an estimated salary of £26,000+ per year based on performance. You will work in a call centre environment and be expected to handle difficult conversations with customers in a sensitive and professional manner. Accurate records of conversations and payment agreements must be entered into a customer database. The ideal candidate will have previous experience working in a call centre or credit control type role and be willing to make outgoing telephone calls to customers. A casual smart dress code applies and the company offers various benefits including a company pension, colleague discount scheme, Christmas Savings Scheme, free on-site parking, Employee Assistance Programme, attractive bonus, incentives, and performance rewards. After 6 months of probation, you will be able to work a hybrid schedule of 3 days at home and 2 days in the office.

Key Tasks and Qualifications
  1. Making and receiving telephone calls from businesses and individuals to recover outstanding debts.
  2. Handling difficult conversations with customers over the telephone.
  3. Entering accurate records of conversations and payment agreements into a customer database.
  4. Previous experience working in a call centre or credit control type role.
  5. Willing to make outgoing telephone calls to customers.
  6. Casual smart dress code.
  7. Company pension.
  8. Colleague discount scheme.
  9. Christmas Savings Scheme.
  10. Free on-site parking.
  11. Employee Assistance Programme.
  12. Attractive bonus, incentives, and performance rewards.
  13. Hybrid working after 6 month probation (3 days at home, 2 in the office).


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