Medical Secretary

Job Overview

We are seeking a highly skilled and organized Medical Secretary to join our Ophthalmology department. The successful candidate will be responsible for providing administrative support to the team, ensuring the smooth management of patient pathways from referral to treatment.

The ideal candidate will have excellent communication skills, be able to work effectively in a multidisciplinary team, and have experience of using full range of IT systems and patient data systems.

Main Responsibilities

1. Process and log all referrals, including paper and Choose and Book, in line with Trust Access Policy and speciality SOP.
2. Schedule new and follow-up appointments for patients with the most appropriate clinician, ensuring that capacity is proactively and efficiently used.
3. Ensure any diagnostic and investigations required as part of the patient pathway have been requested, including those carried out at other Trusts and are available before clinic day.
4. Coordinate appointments and procedures at other hospitals and organisations, where required.
5. Ensure clinic outcomes are recorded accurately on PAS, including those for offsite clinics.
6. Lead on the completion of clinic cancellation forms and process according to SOP.
7. Reschedule outpatient clinics as requested, in line with waiting time targets.
8. Use the Trust's medical transcription system and ensure that urgent letters are processed in accordance with SOP.
9. Liaise with patient records staff, ward clerks and other organisations to ensure all medical notes, referral letters, results and discharge summaries are available for outpatient appointments and consultations.
10. Recognize when patients are on cancer pathways and liaise with Cancer Trackers to ensure patients are handed over appropriately.

Working for Our Organisation

Northern Lincolnshire and Goole NHS Foundation Trust is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognized and valued by all and staff feel empowered to carry out their duties to the best of their abilities.

We welcome applications from individuals who share our values and are committed to delivering world-class hospital and community services for the 1.65 million people we serve.