Customer Experience Lead
2 months ago
About the Role
We are seeking a highly motivated and experienced Sales and Service Manager to join our team at Clarks. As a Sales and Service Manager, you will be responsible for leading a team of sales associates and providing exceptional customer service to our customers.
Key Responsibilities
- Lead a team of sales associates to achieve sales targets and provide excellent customer service
- Manage the day-to-day operations of the store, including inventory management and visual merchandising
- Develop and implement sales strategies to drive business growth and improve customer engagement
- Collaborate with other departments to achieve business objectives and improve customer experience
Requirements
- Proven experience in a sales or retail management role
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills
About Clarks
Clarks is a leading global footwear brand with a rich history dating back to 1825. We are committed to providing high-quality products and exceptional customer service to our customers. As a Sales and Service Manager, you will be part of a dynamic team that is passionate about delivering outstanding results and exceeding customer expectations.
What We Offer
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to exclusive employee discounts and perks
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