Proactive Service Delivery Manager

3 weeks ago


Peterborough, Peterborough, United Kingdom Peterborough City Council Full time
Job Title: Proactive Service Delivery Manager

We are seeking an experienced Proactive Service Delivery Manager to join our team in Peterborough. The ideal candidate will have a strong understanding of reward and benefits strategies, as well as experience in implementing policies and procedures.

About the Role

This is a part-time position, working 12 months FTC. As a Proactive Service Delivery Manager, you will be responsible for managing high-performing teams to support the ongoing development of remuneration frameworks, policies, and practices.

Key Responsibilities
  • Manage and develop high-performing teams to deliver proactive services, including SME advice and support, to drive improvements in reward and benefit strategies.
  • Partner with the business to design and implement reward programs that align with organisational goals.
  • Ensure the implementation of relevant policies and procedures relating to reward and guide the business in completing statutory delivery and reporting requirements.

The salary for this position is approximately £50,000 - £70,000 per annum, depending on experience.

Benefits

We offer a range of benefits, including:

  • Access to a range of benefits via Vivup, including in-store and online discounts, as well as our Cycle to Work and Home & Electronics schemes.
  • Buy up to 10 days additional annual leave (pro-rata).
  • Take your bank holidays flexibly to better suit your personal circumstances.
  • Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings.
  • Access to development opportunities, including apprenticeships to support your personal and professional growth.
  • Paid volunteering hours each year so you can make a positive impact on our community during your normal working day.
  • Access to our equality, diversity and inclusion network.
  • Opportunities to receive Employee Recognition Awards.


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