Hotel Front Desk Manager
3 days ago
Job Description:
We are seeking an experienced hotel reception supervisor to oversee the daily running of the front desk and supervise the reception team. This role is ideal for those who enjoy working in a fast-paced environment and providing exceptional customer service.
About the Role:
- Ensure that all guests receive a warm welcome
- Oversee the daily running of the front desk
- Supervise the reception team
Key Responsibilities:
- Manage the front desk operations, ensuring efficient and effective service delivery
- Supervise and train the reception team to provide excellent customer service
- Monitor and maintain accurate records, including guest information and transactions
Requirements:
- Experience as a hotel reception supervisor or similar role
- Excellent communication and interpersonal skills
- Able to work well under pressure and make sound decisions quickly
What We Offer:
- Estimated salary: £28,000 - £35,000 per annum
- Opportunities for career progression and professional development
- A dynamic and supportive work environment
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