Operational Excellence Team Lead

4 days ago


London, Greater London, United Kingdom Carwow Group Full time

The Carwow Group is committed to excellence in commercial operations. We seek an Operational Excellence Team Lead to elevate the performance and productivity of our Get Your Car Commercial team in the UK. This role involves designing and implementing a new onboarding and early lifecycle process for dealership partners, driving automation, and optimising Commercial processes.

Key responsibilities include:

  • Designing and implementing a new onboarding and early lifecycle process for dealership partners
  • Leading the Onboarding team and their portfolios, including setting KPIs
  • Supporting Commercial managers in creating meaningful targets for the Commercial team
  • Developing a clear and digestible way to track performance of each team
  • Owning weekly reporting of team performance vs targets

This role comes with a salary of £60,000 per annum, plus a range of benefits, including hybrid working, matched pension contributions, private healthcare, and enhanced holiday entitlement. We also offer regular social events, up to £500 home office allowance, and a generous learning and development budget.



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