Product Governance Scheme Review Specialist

5 days ago

United Kingdom Cornmarket Group Financial Services Ltd Full time £12,000
Job Title: Product Governance Scheme Review Analyst

We are seeking a highly skilled and organized Product Governance Scheme Review Analyst to join our team at Cornmarket Group Financial Services Ltd.

Key Responsibilities:
  • Assist in the delivery of group protection scheme reviews, renewals, and acquisitions.
  • Provide support to the Product Governance and Controls Manager and work as part of a cross-functional team.
  • Plan each group protection review, renewal, acquisition, and closure, ensuring that schedules, tracking tools, and task lists are continuously maintained and updated.
  • Generate and maintain accurate and relevant information on scheme reviews, data, statistics, and mailing lists for internal and external stakeholders.
  • Compile and circulate quotation requests for scheme reviews and proactively follow up on same and any other outstanding requests.
  • Compare and consider quotes received.
  • Ensure customer documents are compliant with company policy, insurer standards, and regulatory, legal, and data protection requirements.
  • Provide product information and guidance to the Life Department (including Sales Consultants) for group schemes such as salary protection, group life, and specified illness.
  • Communicate regularly with stakeholders, providing clear, accurate, and concise information and reporting on the status of reviews, renewals, and acquisitions, customer documentation updates, and other quality checking activities.
  • Manage mailboxes and respond to queries within service level agreements and provide other ad-hoc administrative support to Life Services and Claims teams as necessary.
  • Engage with the team to ensure smooth updates of existing group protection schemes.
  • Engage with operational change, training, and marketing to ensure that consultant drive, website, and DocuSign are updated where required.
  • Help identify and implement efficiencies and a continuous improvement methodology across the product, sales, operational change, systems (including DocuSign), claims, service, and administration processes.
  • Work closely with the Head of Training and Product Governance and the Product Governance and Controls Manager to carry out any other tasks or projects as required.
What We Offer:
  • Flexible working from home options as part of our Cornmarket Flex ways of working.
  • Significant investments in your professional development (e.g., insurance qualifications, professional qualifications relevant to your role).
  • Annual leave (increases based on service).
  • Flexi leave (option to take additional annual leave).
  • Attractive and flexible pension contribution rates.
  • Health insurance or wellness subsidy.
  • Fully paid family leave types (maternity/paternity/surrogacy).
  • Performance-based bonus/commission.
  • Income protection.
  • Life cover.
  • Discounts on financial products.
  • Comprehensive health and wellbeing programme.
  • Employee Assistance Programme.
  • Active Sports and Social Club.
Requirements:
  • Previous experience reviewing product documentation and summarizing clearly and concisely.
  • Confident and capable with full Microsoft suite of applications, particularly Excel.
  • Strong written and verbal communication skills essential.
  • APA Life Assurance and APA Pensions exams desired but not required.
  • Knowledge of risk control and regulatory environment.
  • Strong communication and stakeholder management skills.
  • Excellent organization and time management skills - able to prioritize and meet competing deadlines in a busy environment.
  • Excellent attention to detail and a focus on quality output.
  • Behavioural competencies required: resourceful, logical, supportive, dependable, customer-first ethos, positive attitude, energetic, and enthusiastic.

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