Retail Manager Position

4 days ago


Leatherhead, Surrey, United Kingdom Costa Coffee Full time

Retail Manager Position - Leatherhead

Costa Coffee is seeking a highly motivated and experienced Retail Manager to lead our Leatherhead store to new heights. As a key member of our leadership team, you will be responsible for developing and executing strategies to drive sales growth, improving operational efficiency, and delivering exceptional customer experiences.

About the Role

This is an exciting opportunity to join a leading coffee brand and take ownership of a busy store in Leatherhead. Your responsibilities will include:

  • Leading a team of retail professionals to achieve sales targets and exceed customer expectations
  • Developing and executing marketing strategies to drive foot traffic and increase sales
  • Managing store operations, including inventory, labor, and maintenance
  • Fostering a positive work environment and promoting employee engagement
  • Monitoring and controlling costs to ensure profitability

About You

We are looking for a results-driven Retail Manager with a strong background in retail operations and a passion for delivering exceptional customer service. Your skills and qualifications should include:

  • Leadership experience in a fast-paced retail environment
  • Strong communication and interpersonal skills
  • Ability to analyze data and make informed business decisions
  • Knowledge of retail operations and inventory management
  • Degree in Business Administration or related field

What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

  • Paid bonus scheme with potential earnings up to £11.5K
  • 33 days holiday (inclusive of bank holidays)
  • Bespoke training and development programs
  • Free handmade drinks and 50% discount on food and bottled drink while on shift
  • Costa Discount App for discounts at Costa-owned stores
  • Share Incentive Plan and Salary Sacrifice Pension Scheme

Our Culture

At Costa Coffee, we value our employees and strive to create a positive and inclusive work environment. Our values are centered around Passion, Warmth, Trust, and Courage. If you share these values and are passionate about delivering exceptional customer experiences, we would love to hear from you.



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