Production Support Specialist
1 week ago
Job Description
We are seeking a talented Production Support Specialist to join our team. As a key member of our awards administration team, you will be responsible for supporting the delivery of our prestigious awards program.
The successful candidate will have excellent organizational skills, a strong attention to detail, and the ability to work effectively under pressure.
About Us
D&AD is an organization that celebrates creative excellence in advertising and design. Our mission is to inspire, celebrate, and enable creativity across various industries.
Your Role
You will assist with the administration and delivery of our awards program, ensuring that all entries are processed accurately and on time. You will also provide exceptional customer service to entrants, responding to queries and resolving issues promptly.
Key Responsibilities
- Customer Enquiries: Respond to incoming and outgoing entry queries, providing high-level customer service to entrants.
- Cataloguing: Record and check entry data using our logging system, process and file physical and digital entries, and quality-check moving image, stills, and web/app entries.
- Online Judging: Ensure all entries are processed to the right standard in time for online judging, liaise with judges, and resolve any issues that may arise during the judging process.
- Judging: Assist with the transportation and setup of work at judging sessions, support changeovers of jury sessions, and help resolve any problems or queries.
Requirements
To succeed in this role, you will need:
- Excellent Organizational Skills: Manage multiple tasks and deadlines effectively, working under pressure when necessary.
- Attention to Detail: Accurately record and check entry data, and ensure all entries meet the required standards.
- Computer Literacy: Be highly proficient in G Suite and MS Office.
Salary
The salary for this position is approximately £24,000 per annum, commensurate with experience.
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