Healthcare Administrator Position in Bury St Edmunds

2 weeks ago


Bury St, Suffolk, United Kingdom InHealth Group Full time
Job Overview

InHealth Group, the UK's largest specialist provider of diagnostic and healthcare solutions, is seeking a skilled Administrator to join our team in Bury St Edmunds. This part-time role offers a competitive salary of £22,308 per annum.

The successful candidate will be responsible for monitoring patient referrals, supporting appointment booking, and ensuring patients are referred back into the Diabetic Eye Screening Programme. A passion for healthcare and excellent communication skills are essential for this role.

About Us

InHealth Group aims to make healthcare better for patients by working collaboratively with the NHS to deliver high-quality tests, scans, assessments, and procedures. Our values of Trust, Passion, Care, and Fresh Thinking underpin everything we do, influencing how we interact with patients, customers, and colleagues.

Key Responsibilities
  1. Monitor patient referrals and ensure they are processed in line with guidance and policy
  2. Support the booking of appointments for patients based on their referral type and national set timelines
  3. Evaluate patient care pathways to ensure smooth transitions and optimal outcomes
  4. Liaise with Maternity Units to refer pregnant patients to the Diabetic Eye Screening Programme
  5. Audit patient status to guarantee annual reviews
  6. Respond to individual queries and capture data accurately
Requirements
  • GCSE or equivalent qualifications and/or training/experience in Patient Care
  • Experience in dealing with customers and/or patients, handling queries effectively and sensitively
  • Comfortable with audits and reporting
  • Excellent verbal and written communication skills
  • Aware of patient confidentiality and data protection
  • Flexible in weekly working patterns and locations as required
  • Team player with a supportive, reliable, and trustworthy attitude


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