Restaurant Reception Manager

1 month ago


London, Greater London, United Kingdom Tao group Full time
Restaurant Reception Manager

We are seeking an experienced and talented Restaurant Reception Manager to join our team at Hakkasan Mayfair.

Key Responsibilities:
  • Lead the Reception Team and ensure exceptional guest experiences.
  • Manage front desk operations, including guest profiling and recognition.
  • Develop and implement effective service standards and procedures.
  • Train and mentor team members to achieve high levels of service excellence.
  • Collaborate with other departments to ensure seamless guest experiences.
Requirements:
  • Minimum 4 years of experience in a similar role, preferably in a luxury venue.
  • Excellent knowledge of Seven Rooms and ability to work under pressure.
  • Impeccable appearance and interpersonal skills, with a good command of English.
  • Ability to work full-time and be flexible, with a willingness to work as part of a team.
  • Proof of eligibility to work in the United Kingdom.
What We Offer:
  • Competitive salary and benefits package.
  • 50% staff discount across all of our restaurants.
  • Wellbeing resources, including nutritional seminars and home workouts.
  • Employee Assistance Programme, featuring confidential support.
  • Training and development opportunities, including WSET and public speaking courses.
  • International career opportunities, with 61 venues across five continents.


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