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Customer Service Manager
2 months ago
We are seeking an experienced Customer Service Manager to join our team at Sodexo. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our facilities management services.
Key Responsibilities- Customer Service: Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.
- Service Delivery: Oversee the delivery of our facilities management services, ensuring they are delivered to the highest standards.
- Operations Management: Manage the day-to-day operations of our facilities management team, ensuring they are running efficiently and effectively.
- Business Development: Identify opportunities for business growth and development, working closely with our sales team to secure new contracts.
- Experience: Proven experience in customer service, service delivery, operations management, and business development.
- Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Qualifications: Relevant qualifications in customer service, operations management, or business development.
We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and experienced professional looking for a new challenge, we would love to hear from you.
About SodexoSodexo is a leading provider of facilities management services, with a global presence and a commitment to delivering exceptional customer service. We are proud to be a Disability Confident Leader employer and are committed to creating a diverse and inclusive workplace.
