Security Operations Supervisor

4 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom ICTS Europe Full time

As a Security Operations Supervisor at ICTS Europe, you will be responsible for ensuring the security and safety of our client site. This active supervisory role requires you to oversee security operations, including SIA checks, uniform and appearance of security officers, team briefings, handovers, patrols, and reporting of equipment faults.

Key responsibilities include:

  • Ensuring the security operations on shift are carried out efficiently and effectively.
  • Liaising with the Site Security Manager for day-to-day operations.
  • Reporting and responding to all security incidents and emergency situations.
  • Attending and managing security-related incidents, including fire evacuations and conflict management.
  • Assisting the Contract Manager in investigations and reporting non-conformities or letters of concern.
  • Writing comprehensive reports on incidents and daily activities.
  • Escalating incidents to ICTS management.
  • Ensuring standing orders and risk assessments are read, understood, and signed.
  • Recommending changes to standing orders to the Contract Manager.
  • Ensuring all security documentation is completed correctly.
  • Providing daily briefings to the Contract Manager on site activities.
  • Maintaining a clean and tidy security area.
  • Reporting loss or damage of security equipment.
  • Coaching, training, and mentoring new team members, and delegating tasks to empower the team.

Requirements:

  • 5-year checkable background.
  • Pass a criminal records check to the required standards.
  • Document to prove eligibility to work in the UK if applicable.
  • Excellent command of English, both oral and written.
  • SIA license for Door Supervisor or Close Protection.
  • Full, clean manual UK driving license.
  • Experience in supervising.

We offer a range of benefits, including:

  • Personal Pension Scheme.
  • Health Insurance Scheme.
  • Discount shopping platform.
  • Employee Assistance Programme.
  • Cycle to Work Scheme.


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