Security Operations Manager

6 hours ago


Hemel Hempstead, Hertfordshire, United Kingdom ICTS Europe Full time

Job Summary

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This exciting role offers a unique opportunity to join ICTS Europe as a Security Operations Manager. As part of our esteemed team, you will be responsible for ensuring the security and safety of our prestigious client site.

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You will work closely with the Site Security Manager to carry out a range of duties including:

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  • Overall responsibility for security operations on shift (SIA checks, uniform and appearance of officers, team briefing, handover, patrols including CCTV, checks, lock/unlock of premises, reporting any equipment faults)">
  • Liaise with the Site Security Manager for day-to-day operations">
  • Report and respond to all security incidents and emergency situations">
  • Attend and manage all security-related incidents including fire evacuation and conflict management, including physical intervention">
  • Assist the Contract Manager in carrying out investigations and issue reports of non-conformities or letters of concern when required">
  • Responsible for comprehensive report writing in relation to incidents; all daily activities are logged">
  • Escalate incidents to ICTS Europe management">
  • Ensure standing orders as well as Risk Assessments are read, understood, and signed">
  • Recommend changes to standing orders to the Contract Manager">
  • Ensure all security documentation is filled in correctly">
  • Ensure the Contract Manager is briefed on site activities daily">
  • Ensure all security areas are kept clean and tidy">
  • Report loss/damage of security equipment">
  • Able to coach, train, and mentor new team members; delegate tasks and empower the team to achieve desired results">
  • Able to maintain confidentiality, stay professional, and avoid favoritism within the team">
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Person Specification

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The ideal candidate will have:

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  • A 5-year checkable background">
  • The ability to pass a criminal records check (CRC) to the required standards">
  • A document proving eligibility to work within the UK if applicable">
  • An excellent command of English – both oral and written">
  • An SIA license for Door Supervisor or Close Protection">
  • A full, clean manual UK driving license">
  • Experience in supervising">
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Benefits

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As a valued member of our team, you will enjoy:

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  • Full training and health and safety equipment provided">
  • Access to a personal pension scheme">
  • Health insurance scheme">
  • A discount shopping platform">
  • An employee assistance program">
  • A cycle to work scheme">
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Estimated Salary: £45,000 - £55,000 per annum

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(dependent on experience)



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