Global Transaction Coordinator
5 days ago
About the Opportunity
We are seeking a skilled Global Transaction Coordinator to join our team in Liverpool. As a key member of our hybrid team, you will play a critical role in providing top-notch client service and support. Your responsibilities will include maintaining correspondent accounts, ensuring regulatory compliance, and resolving complex reconciliation issues.
Key Responsibilities
- Maintaining correspondent accounts in accordance with applicable regulations and policies.
- Identifying, investigating, and resolving problems in client accounts or company records.
- Building strong relationships with internal and external stakeholders.
- Completing root cause analysis (RCA) of errors within settlements departments.
- Cross-training other team members to ensure full task coverage.
Requirements
To succeed in this role, you should possess:
- Experience in dealing with clients over the phone and written communication.
- A proven track record of delivering excellent client service.
- Intermediate knowledge of Microsoft Office products, specifically Excel, Word, Access, and Outlook.
- Understanding of international market settlement.
- Ability to reconcile complex movements in cash and stock against local agents.
Compensation and Benefits
Bny mellon offers highly competitive compensation, benefits, and wellbeing programs. You can expect a salary range of £45,000 - £55,000 per annum, based on your experience. As an equal employment opportunity/affirmative action employer, we welcome applications from diverse candidates.
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