Global Transaction Coordinator

5 days ago


Liverpool, Liverpool, United Kingdom BNY Mellon Full time

About the Opportunity

We are seeking a skilled Global Transaction Coordinator to join our team in Liverpool. As a key member of our hybrid team, you will play a critical role in providing top-notch client service and support. Your responsibilities will include maintaining correspondent accounts, ensuring regulatory compliance, and resolving complex reconciliation issues.

Key Responsibilities

  • Maintaining correspondent accounts in accordance with applicable regulations and policies.
  • Identifying, investigating, and resolving problems in client accounts or company records.
  • Building strong relationships with internal and external stakeholders.
  • Completing root cause analysis (RCA) of errors within settlements departments.
  • Cross-training other team members to ensure full task coverage.

Requirements

To succeed in this role, you should possess:

  • Experience in dealing with clients over the phone and written communication.
  • A proven track record of delivering excellent client service.
  • Intermediate knowledge of Microsoft Office products, specifically Excel, Word, Access, and Outlook.
  • Understanding of international market settlement.
  • Ability to reconcile complex movements in cash and stock against local agents.

Compensation and Benefits

Bny mellon offers highly competitive compensation, benefits, and wellbeing programs. You can expect a salary range of £45,000 - £55,000 per annum, based on your experience. As an equal employment opportunity/affirmative action employer, we welcome applications from diverse candidates.



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