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Sheltered Housing Manager Role

1 month ago

Middlesbrough, Middlesbrough, United Kingdom Service Care Solutions Ltd Full time

Service Care Solutions Ltd is recruiting for a Sheltered Housing Manager to provide on-site housing management services within one of their sheltered services in the North East.

The Role

This role involves providing on-site housing management services for sheltered accommodation, with a focus on tenant relations, property maintenance, and effective rent management. Key responsibilities include:

  • Facilitating property lettings and tenant communication for smooth onboarding
  • Conducting regular health and safety checks to ensure property conditions are well-maintained
  • Submitting Housing Benefit claims within required timelines, coordinating with external agencies when necessary
  • Monitoring tenant rent accounts, ensuring deadlines are met and addressing any arrears
  • Acting promptly on complaints regarding anti-social behaviour, escalating where needed
  • Issuing tenancy notices in consultation with the Team Manager for tenancy agreement breaches
  • Reporting communal area repairs and maintaining strong partnerships with external support agencies
The Candidate

The ideal candidate will have previous experience in a similar scheme management role, particularly within a sheltered housing setting. Key requirements include:

  • A strong understanding of tenant and housing management, particularly for older adults
  • Skilled in handling rent accounts, including rent arrears and liaising with benefit agencies
  • Confident in conducting health and safety checks within residential environments
  • Effective communication skills, able to handle complaints and uphold tenancy agreements
  • Experience working collaboratively with external agencies to support tenants' needs
Working Arrangements

This is a 21 hour per week contract, with flexible days and times. The pay rate for this role is £15.45 per hour PAYE (inclusive of holiday). If you know someone who may be suited to this role, we offer a £250 referral bonus for every successfully referred candidate.