Senior Housing Operations Lead

20 hours ago


Middlesbrough, Middlesbrough, United Kingdom Nacro Full time
About the Role

The estimated annual salary for this position is £35,000 - £45,000 depending on experience.

Key Responsibilities
  • Act as a senior operational practitioner working across the area guiding and supporting teams in matters of practice, quality, performance, compliance, and resource management.
  • Carry a caseload of complex need service users and line manage support workers as needed for temporary periods.
  • Improve the lives of service users by coordinating the provision of direct housing-related support and housing management services.
  • Act as a peripatetic senior operational lead providing direct input and support on practice, performance, or quality matters.

This role requires strong leadership and organisational skills to effectively co-ordinate and deliver service improvement plans in collaboration with the Quality team and Service Leads.



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