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Support Officer

1 month ago

London, Greater London, United Kingdom NFP PEOPLE Full time

Company Overview

NFP PEOPLE is an independent charity providing specialist services to individuals affected by crime across England and Wales.

We work towards a world where there are fewer victims, stronger rights, better support, and a real influence in the Criminal Justice System.

Ours is a driving force for change, with everyone committed to making a difference for those who experience crime and traumatic events.

About the Role

This Executive Support Officer position plays a vital part in our mission, ensuring seamless administrative support to our CEO.

You will proactively manage their diary, identify conflicts, arrange meetings, and take minutes as required.

This role involves acting as a first point of contact for our office, responding effectively to emails, calls, and correspondence.

You will also support designated projects, conducting research and preparatory work for the CEO and Senior Leadership Team.

Key Responsibilities

  • Provide high-level secretarial and administrative support to the CEO.
  • Proactively manage the CEO's diary, resolving potential conflicts before they arise.
  • Arrange and support at various meetings, ensuring the CEO is prepared and taking minutes as necessary.
  • Act as the initial point of contact for our office, responding appropriately to emails, calls, and correspondence.
  • Support senior leaders on designated projects, carrying out research and preparatory work.

Requirements

To excel in this role, you will need:

  • Prior experience delivering administrative support and effective diary management.
  • Proficiency in using MS Office applications, including Word, Excel, PowerPoint, and Outlook.
  • Strong communication skills for engaging with diverse stakeholders internally and externally.
  • The ability to arrange and manage meetings, taking notes and providing minutes.
  • Robust organisational skills, capable of managing time effectively and handling conflicting priorities.
  • The ability to operate in a fast-paced environment, anticipating issues, and delivering solutions.
  • Experience conducting research and presenting findings.

Benefits

  • Flexible working options, including hybrid working arrangements.
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays.
  • An additional day off for your birthday.
  • Pension with a 5% employer contribution.
  • Enhanced sick pay allowances, maternity, and paternity payments.
  • High Street discounts, retail offers, holiday, entertainment, and leisure benefits.
  • Access to our financial wellbeing hub and salary-deducted finance options.
  • Employee assistance program and wellbeing support.
  • Ongoing training and opportunities for career development and progression.

Salary Details

The estimated annual salary for this position is £30,000. We offer competitive compensation packages tailored to our sector's standards.