Service Delivery Manager

17 hours ago


B Birmingham West Midlands County, United Kingdom CV-Library Full time
About the Role

We are seeking an experienced Contracts Manager to lead a multi-site contract in the Midlands region. As a key member of our team, you will oversee service delivery, manage on-site teams, and build strong relationships with clients to drive operational success.

Key Responsibilities
  • Ensure high standards across all sites, meeting contractual KPIs and SLAs.
  • Manage and support on-site teams to achieve their full potential.
  • Build and maintain strong relationships with clients to ensure satisfaction and contract retention.
  • Manage budgets, control costs, and maximize profitability.
  • Ensure full adherence to health & safety and regulatory standards.
Requirements
  • Proven experience as a Contracts Manager in facilities management or building services.
  • Strong leadership, communication, and organizational skills.
  • Commercially minded with the ability to manage budgets effectively.
  • Solid understanding of compliance and health & safety regulations.
What's on Offer?

A competitive salary of up to £65,000 plus a package (including healthcare and pension) for this permanent, full-time role offering stability and progression opportunities.



  • Birmingham, Birmingham, United Kingdom HM Courts and Tribunals Service Full time

    About UsHM Courts and Tribunals Service is responsible for the administration of justice in England and Wales. We play a critical role in supporting our service users and colleagues within the organization.Job DescriptionWe are seeking an experienced Delivery Manager to join our team in Birmingham. As one of two Delivery Managers in the Tax Tribunal, you...


  • B, Birmingham, West Midlands (County), United Kingdom CV-Library Full time

    About UsWe are a leading provider of building services and facilities management solutions. Our team is dedicated to delivering exceptional service quality and client satisfaction. We are currently seeking an experienced Contracts Manager to join our team in the Midlands region.Job DescriptionThis is a fantastic opportunity to lead a multi-site contract,...


  • Birmingham, United Kingdom Your Next Hire Full time

    Job Title: IT Service Delivery Manager (SaaS Solutions) Package: £65k + Flexi-time + Private Healthcare Location: Remote/Nottingham (with some travel required) Overview: We are currently seeking a IT Service Manager on behalf of a leading high-growth SaaS company in the renewables space.This is a fantastic opportunity for a highly motivated individual to...


  • West Midlands Combined Authority, United Kingdom Medinet Wales Ltd Full time

    Service Delivery Operations Manager OpportunityMedinet Wales Ltd is seeking a seasoned Service Delivery Operations Manager to oversee operations in a designated region. This pivotal role requires the individual to manage senior and clinical coordinators, ensuring all contracts within their region are delivered efficiently and to the highest standards.The...


  • West Midlands, United Kingdom Matchtech Full time

    Were currently seeking an Assistant Delivery Manager with key skills in highway management for a contract position. This role is crucial in supporting the Project Delivery Managers in completing metro extension projects and ensuring effective project execution within complex urban environments. Key Responsibilities: Support the Project Delivery Managers in...


  • West End, United Kingdom The Sofa Delivery Company Full time

    Sofa Delivery ExpertAt The Sofa Delivery Company, we strive to deliver exceptional experiences for our customers. As a 7.5 Tonne Driver, you will be part of our front-line team, responsible for delivering sofas and other furniture items to customers across different locations.From delivering recliners to footstools, you'll have the opportunity to work with a...


  • Birmingham, United Kingdom Oneadvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software.Our HQ is Birmingham but you can be based remotely anywhere in the UK You will be tasked with maintain customer satisfaction and...

  • Delivery Driver

    1 month ago


    Bathgate, West Lothian, United Kingdom Rocket Delivery Services Ltd Full time €78

    Job description Immediate start - Delivery Driver! About Company Rocket Delivery Services Ltd is a courier delivery company with a number of multi drop driving vacancies. We are extremely passionate about what we do and are looking for people with the same commitment and drive. We have a large fleet for our drivers to use to deliver to the customers of...


  • Birmingham, United Kingdom OneAdvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UKYou will be tasked with maintain customer satisfaction and...


  • Birmingham, United Kingdom OneAdvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UK You will be tasked with maintain customer satisfaction...


  • Birmingham, United Kingdom OneAdvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UKYou will be tasked with maintain customer satisfaction and...


  • Birmingham, United Kingdom OneAdvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UK You will be tasked with maintain customer satisfaction...


  • Birmingham, United Kingdom OneAdvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UKYou will be tasked with maintain customer satisfaction and...


  • Birmingham, United Kingdom OneAdvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UK You will be tasked with maintain customer satisfaction...


  • Birmingham, United Kingdom OneAdvanced Full time

    We are looking for a confident, experienced Service Delivery Manager (SDM) to join this high-performing team responsible for building and maintaining strong customer relationships in one UK's largest providers of business software. Our HQ is Birmingham but you can be based remotely anywhere in the UK You will be tasked with maintain customer satisfaction...


  • B, Birmingham, West Midlands (County), United Kingdom CV-Library Full time

    Job Overview:As a seasoned sales professional, we are seeking an Area Sales Manager – Building Services Water Management to join our team at Mitchell Maguire. The ideal candidate will have extensive experience in selling commercial building services products, including pumps, HVAC systems, and water management solutions.In this role, you will be...


  • B, Birmingham, West Midlands (County), United Kingdom CV-Library Full time

    About the RoleWe're looking for an experienced Commercial Air Conditioning Manager to join our team in the Midlands. As a key member of our operations team, you'll be responsible for delivering high-quality service maintenance works on commercial sites across the area.The successful candidate will have a proven track record of providing professional services...

  • Delivery Manager

    2 weeks ago


    West Midlands, United Kingdom Matchtech Full time

    Our client is currently seeking a Delivery Manager - Transport for a contract role. If you have a track record in managing the development and delivery of major transport infrastructure schemes, then this may be the perfect role for you. Full JD available on request


  • West End, United Kingdom The Sofa Delivery Company Full time

    The Sofa Delivery Company is committed to delivering moments that matter to our customers. As a Logistics and Delivery Expert, you will be instrumental in making this vision a reality by overseeing the safe and efficient transportation of our products.We estimate the salary for this position to be around $55,000 - $70,000 per annum, based on factors such as...


  • Birmingham, United Kingdom Anglia It Recruitment Full time

    Role: Service Delivery Manager Duration: 4 Months + location: Mainly remote – Travel to the office when required.Offices based in Birmingham & London Rate: £375 per day (Inside IR35) The Role: Review and implement and drive the development of the client's strategy of growth and diversity.Working collaboratively with Head of Programmes and Portfolio ensure...