Customer Service Representative

4 weeks ago


WaltonontheNaze, Essex, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Walton On The Naze Express store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work effectively as part of a team to achieve sales targets and maintain a high level of store standards.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Maintain a safe and secure working environment, adhering to company policies and procedures.
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and bonuses.
  • A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
  • A supportive and inclusive work environment, with opportunities for career progression and development.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a high level of customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.
  • A commitment to maintaining a safe and secure working environment, adhering to company policies and procedures.

How to Apply

If you are a motivated and customer-focused individual, with a passion for delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter outlining your relevant skills and experience.



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