Counter Service Director
4 days ago
We are seeking a highly motivated and experienced Post Office Counter Service Director to lead our Alton Store team. As a key member of our management team, you will be responsible for creating a customer service-led culture, growing sales, increasing footfall, and ensuring the branch is fully compliant with current legislation and Post Office Ltd. compliance and training requirements.
Key Responsibilities- Develop and implement strategies to drive sales growth and increase foot traffic throughout the Post Office and Store
- Create a customer-centric culture that prioritises continuous improvement and delivers a professional, friendly service to all customers
- Lead and guide the team to achieve both personal and branch targets, including sales, shrink, waste, cash loss, and staff costs, in an environment that fosters growth and inclusivity
- Collaborate with the store team to identify opportunities to drive sales growth and increase foot traffic throughout the Post Office and Store
As a Post Office Counter Service Director at WHSmith, you can expect a competitive salary of £42,000 per annum, plus a range of benefits including:
- Pension scheme
- Holidays (33 days including bank holidays)
- Employee discounts up to 50%
- Deals from retail partners to help you save money and make memories
- Employee Assistance Programme to support your wellbeing
To be successful in this role, you will need:
- Retail experience in a management or leadership role, preferably with experience of dealing with financial products or high-value cash transactions
- Knowledge of P&L accounts and ability to control shrink
- Previous experience of working to and achieving challenging targets within tight budgets
- Coaching and mentoring skills to enhance team performance
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Digital Sales Director
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Operations Director
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General Kitchen Assistant/ minimum age 18
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UK Manufacturing Director
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Lower Hopton, United Kingdom E3 Recruitment Full timeAbout the Role The successful candidate will be responsible for optimising production, product quality, customer service, and technical processes within our West Yorkshire manufacturing facility. This involves developing targets and key performance indicators to drive performance excellence, planning and leading manufacturing and purchasing work, and...
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General Kitchen Assistant
2 months ago
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Senior Culinary Director
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Rent Account Advisor
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Rent Account Advisor
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Administration Officer
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Identity & Platform Security Architect
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Supply Chain Manager
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Supply Chain Manager
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Supply Chain Manager
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It/Ot Infrastructure Analyst
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Engineering Manager
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Senior Engineer
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Engineering Manager
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Lead Platform Engineer
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