Counter Service Director

4 days ago


Lower Froyle, United Kingdom WHSmith Full time
Post Office Counter Service Director Job Description

We are seeking a highly motivated and experienced Post Office Counter Service Director to lead our Alton Store team. As a key member of our management team, you will be responsible for creating a customer service-led culture, growing sales, increasing footfall, and ensuring the branch is fully compliant with current legislation and Post Office Ltd. compliance and training requirements.

Key Responsibilities
  • Develop and implement strategies to drive sales growth and increase foot traffic throughout the Post Office and Store
  • Create a customer-centric culture that prioritises continuous improvement and delivers a professional, friendly service to all customers
  • Lead and guide the team to achieve both personal and branch targets, including sales, shrink, waste, cash loss, and staff costs, in an environment that fosters growth and inclusivity
  • Collaborate with the store team to identify opportunities to drive sales growth and increase foot traffic throughout the Post Office and Store
What We Offer

As a Post Office Counter Service Director at WHSmith, you can expect a competitive salary of £42,000 per annum, plus a range of benefits including:

  • Pension scheme
  • Holidays (33 days including bank holidays)
  • Employee discounts up to 50%
  • Deals from retail partners to help you save money and make memories
  • Employee Assistance Programme to support your wellbeing
Requirements

To be successful in this role, you will need:

  • Retail experience in a management or leadership role, preferably with experience of dealing with financial products or high-value cash transactions
  • Knowledge of P&L accounts and ability to control shrink
  • Previous experience of working to and achieving challenging targets within tight budgets
  • Coaching and mentoring skills to enhance team performance


  • Lower Twydall, United Kingdom HR GO Recruitment Full time

    About the RoleAs a Digital Sales Director, you will be responsible for driving online sales growth and enhancing the overall customer experience on our e-commerce platform. You will work closely with our cross-functional teams to develop and implement strategies that meet our business objectives.About the CompanyOur client is a leading company within the...


  • Lower Earley, United Kingdom Platinum Recruitment Consultancy Full time

    General ManagerWe are seeking an experienced General Manager to lead our Pub and Restaurant near Reading. This is a fantastic opportunity for someone to take on a challenging role in a dynamic environment.Company Overview:Our Pub and Restaurant is a well-established business with a strong reputation in the local community. We pride ourselves on providing...


  • Lower Dicker, United Kingdom Holroyd Howe Full time

    Culinary Support RoleAs a Culinary Support Professional at Holroyd Howe, you will be part of a team of experienced professionals who tailor our catering service provision to suit children of all ages, meeting the bespoke requirements of our clients. Your role will be to assist in the preparation and service of food and snacks. You will work to provide a...


  • Lower Dicker, United Kingdom Holroyd Howe Full time

    Job DescriptionSPECIFIC RESPONSIBILITIES:To assist in the preparation of food and snacks.To assist in the service of food provisionsTo keep the kitchen and restaurant areas in a clean and tidy state at all times.To provide a friendly, efficient and hygienic service to all customers. CLIENT SERVICE:To ensure that customers are given a prompt and efficient...


  • Lower Hopton, United Kingdom E3 Recruitment Full time

    About the Role The successful candidate will be responsible for optimising production, product quality, customer service, and technical processes within our West Yorkshire manufacturing facility. This involves developing targets and key performance indicators to drive performance excellence, planning and leading manufacturing and purchasing work, and...


  • Lower Dicker, United Kingdom Holroyd Howe Full time

    Company Description General Kitchen Assistant - 46 Paid Weeks - 40 Hours Per Week 5/7Sunday-Thursday  12.00 - 8.30pm£12.00 an hourHolroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service...


  • Lower Bryanston, United Kingdom Colten Care Limited Full time

    We are seeking an experienced and passionate Executive Chef to lead our culinary team at Colten Care Limited in Dorset. With a competitive salary of £37,500 per annum, plus overtime, you will have the opportunity to work with local fresh produce to create a variety of home-cooked meals.Main Responsibilities:Menu Development: Design and implement menus that...

  • Rent Account Advisor

    1 month ago


    Lower Holloway, United Kingdom CV-Library Full time

    Account Advisor Islington up to £35,000 Hyde is looking to recruit a Rent Account Advisor to join its Housing Team on a PFI contract in Islington. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our...

  • Rent Account Advisor

    4 weeks ago


    Lower Holloway, United Kingdom The Hyde Group Full time

    Account AdvisorIslingtonup to £35,000Hyde is looking to recruit a Rent Account Advisor to join its Housing Team on a PFI contract in Islington.Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by...


  • Lower Basildon, United Kingdom Elanco Full time

    At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose™ – to...

  • Administration Officer

    6 months ago


    Lower Langford, United Kingdom Mendip Vale Medical Group Full time

    As we continue to grow Mendip Vale Medical Group are looking to recruit an Administration Officer to join our friendly Access Team. Working in conjunction with the Access Manager and Business Support Divisional Director you will support the delivery of a wide and diverse range of functions to ensure the smooth running of services across the whole group....


  • Lower Basildon, United Kingdom Elanco Full time

    At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose™ – to...

  • Supply Chain Manager

    3 weeks ago


    Lower Darwen, United Kingdom Vital Energi Full time

    Supply Chain Manager Would you like to be part of Vital Energi’s 5-year Strategy of Growth? If so, due to continuing success, we are experiencing rapid and extensive growth in all business sectors, and we are looking to recruit a Supply Chain Manager ideally with a successful background in the world of M&E. You will join our Commercial team to develop...

  • Supply Chain Manager

    3 weeks ago


    Lower Darwen, United Kingdom CV-Library Full time

    Supply Chain Manager Would you like to be part of Vital Energi’s 5-year Strategy of Growth? If so, due to continuing success, we are experiencing rapid and extensive growth in all business sectors, and we are looking to recruit a Supply Chain Manager ideally with a successful background in the world of M&E. You will join our Commercial team to...

  • Supply Chain Manager

    2 weeks ago


    Lower Darwen, United Kingdom CV-Library Full time

    Supply Chain Manager Would you like to be part of Vital Energi’s 5-year Strategy of Growth? If so, due to continuing success, we are experiencing rapid and extensive growth in all business sectors, and we are looking to recruit a Supply Chain Manager ideally with a successful background in the world of M&E. You will join our Commercial team to develop...


  • Lower Basildon, United Kingdom Elanco Full time

    At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose™ – to...


  • Lower Bullingham, United Kingdom Jonathan Lee Recruitment Ltd Full time

    Engineering Manager In support of a firmly established family-owned hydraulic cylinder manufacturing company in Hereford, we are seeking a NEW Engineering Manager to work in partnership with the Managing Director and Operations Manager, supporting the design and engineering of products to exceed customer expectations and streamline the implementation of new...

  • Senior Engineer

    3 weeks ago


    Lower Basildon, United Kingdom Elanco Full time

    At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose™ – to...

  • Engineering Manager

    4 days ago


    Lower Bullingham, United Kingdom CV-Library Full time

    Engineering Manager In support of a firmly established family-owned hydraulic cylinder manufacturing company in Hereford, we are seeking a NEW Engineering Manager to work in partnership with the Managing Director and Operations Manager, supporting the design and engineering of products to exceed customer expectations and streamline the implementation of new...


  • Lower Basildon, United Kingdom Elanco Full time

    At Elanco (NYSE: ELAN) – it all starts with animals!As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose™ – to...