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Customer Service Representative

2 months ago

Camberley, Surrey, United Kingdom Places Leisure Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as a Reception and Sales colleague at Places Leisure. As a Placemaker, you will be responsible for delivering excellent customer service, promoting a welcoming environment, and inspiring others to work together to achieve their best.

This is an exciting opportunity for a proactive and self-motivated individual to develop their skills and career with our company. Previous experience in sales and customer service is beneficial, but we are happy to support individuals with the training and tools to succeed in this role.

Key Responsibilities
  • Provide exceptional customer service and create personable relationships with customers
  • Manage daily operational tasks with strong execution and confidence
  • Advocate for the benefits of physical activity and contribute to our mission of creating active places and healthy people
  • Use sales tools and techniques to promote membership and services
  • Work collaboratively with colleagues to achieve sales targets and deliver high standards of customer service
What We Offer
  • A comprehensive benefits package, including the Real Living Wage, bonus scheme, and flexible working arrangements
  • Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors
  • Opportunities for ongoing personal learning and development, including training and development opportunities
  • Access to our Company Pension scheme and cashback plan for healthcare costs
  • Discounts on activities, centre shop, and cafes, as well as extra perks and offers

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.