Care Professional Manager

5 days ago


Sleaford, Lincolnshire, United Kingdom Home Instead Full time

Job Title: Care Professional Manager

About the Role:

We are seeking a highly skilled and experienced Care Professional Manager to join our team at Home Instead. As a Care Professional Manager, you will be responsible for managing our portfolio of clients, ensuring a positive and person-centred service throughout their experience.

Salary: £32,000 - £40,000 per annum

Key Responsibilities:

  • Managing Client Care Plans: Assess clients' needs, develop care plans, supervise and support care staff, and maintain accurate records.
  • Client Support: Provide high levels of customer service, ensure full compliance, and deliver a positive client experience.
  • Quality Assurance: Conduct quality assurance visits to clients and their families, introduce new care professionals to clients, and conduct support visits with care professionals.
  • On-Call Rotas: Participate in an on-call rota, covering one evening per week and out-of-hours during working weekends.

Requirements:

  • Qualifications: Level 3 in Health & Social Care or equivalent.
  • Skills: Strong skills in conducting care assessments and care planning, excellent interpersonal and communication skills, strong organisation and planning skills, and a passion for providing high-quality care.

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