Hospital Support Services Assistant

2 days ago


Middlesbrough, Middlesbrough, United Kingdom Serco Full time
About the Role

We are seeking a highly motivated and organized individual to join our team as a Hospital Support Services Assistant.

Key Responsibilities
  • Provide a comprehensive Portering service within the hospital, ensuring patient care and customer service are at the forefront of service provision.
  • Ensure all Back of House Portering functions are undertaken in a professional, competent, and safe manner.
  • Operate tow tractors, collect and transport goods/waste, and support the provision of adequate supplies of fluids to Wards when required.
  • Responsible for the Collection/transfer of refuse, including Clinical refuse and special waste such as limbs and cytotoxic waste.
  • Comply with company policies and procedures to ensure efficient and effective service delivery.
  • Support the Porter Patient Ambassador to ensure full service follows site ISO regulations and all quality and environmental systems on site.
Requirements
  • This is a physical role, requiring mobility throughout the working day with manual handling necessary to lift/carry/operate cleaning machinery.
  • NVQ or equivalent qualification.
  • Able to read, write, and converse clearly in English.
  • Basic awareness of Health & Safety working practices.
  • Previous experience working within a hospital or service environment.
  • Customer service skills, including clear verbal communication.
  • Understanding of the importance of patient care, infection control, and safety.
What We Offer
  • A competitive salary of £ per annum - pro-rata, plus Serco benefits.
  • Up to 6% contributory pension scheme.
  • Days annual leave plus bank holidays.
  • A range of benefits to support the health and wellbeing of you and your family.
  • Access to a huge range of discounts and exclusive deals.
  • A fantastic culture and supportive team where you'll get the chance to make a positive difference.


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