Senior Customer Experience Specialist
5 days ago
The Senior Customer Experience Specialist will be responsible for providing exceptional customer support while actively developing the skills and knowledge required to transition into a leadership position.
Key Responsibilities:- Deliver advanced customer service, resolving complex customer concerns and complaints.
- Serve as a knowledgeable resource for customers, addressing inquiries and providing support through various communication channels.
- Collaborate with cross-functional teams to resolve intricate customer issues and provide seamless customer experiences.
- Maintain accurate and detailed customer records.
- Proven experience in a customer service role, demonstrating advanced customer support skills.
- Excellent communication and interpersonal skills, with a focus on empathy and active listening.
- Strong problem-solving abilities and the ability to handle complex customer situations.
- Proficiency in customer service software applications and tools.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- A dynamic and supportive work environment.
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Customer Experience Manager
3 weeks ago
Caerphilly, United Kingdom Platform Resourcing Full timeWe are seeking a Customer Experience Manager to partner with a Manufacturing and Distribution Business in Caerphilly. The ideal candidate will have experience in developing and implementing service standards and procedures with customer experience teams. Key Aspects of the RoleDevelop, implement, and maintain service standards and procedures with the...
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Customer Experience Manager
4 weeks ago
Caerphilly, United Kingdom CV-Library Full timeWe are currently working in partnership with a Manufacturing and Distribution Business based in Caerphilly who are looking to employ a permanent Customer Experience Manager look after both Customer Care and Internal Account Managers (forming Customer Experience) the person will report into directly into the Head of Sales. Key aspects include Develop,...
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Customer Experience Manager
1 week ago
Caerphilly, United Kingdom Platform Resourcing Full timeWe are currently working in partnership with a Manufacturing and Distribution Business based in Caerphilly who are looking to employ a permanent Customer Experience Manager look after both Customer Care and Internal Account Managers (forming Customer Experience) the person will report into directly into the Head of Sales. Key aspects include Develop,...
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Customer Experience Specialist
6 days ago
Caerphilly, United Kingdom Ecolab Full timeAbout EcolabEcolab is a global Fortune 500 company dedicated to helping businesses succeed through innovative solutions and exceptional service.
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Guest Experience Specialist
3 weeks ago
Caerphilly, United Kingdom Accor Hotels Full timeKey Responsibilities:Lead a team of guest service professionals to deliver exceptional experiences for our valued guests.Develop and implement strategies to improve guest satisfaction and loyalty.Collaborate with cross-functional teams to ensure seamless service delivery.Monitor and maintain high standards of quality and safety in all guest interactions.Stay...
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Senior Infrastructure Specialist
4 weeks ago
Caerphilly, United Kingdom VIQU Limited Full timeProject OverviewVIQU Limited is seeking a highly skilled Senior Infrastructure Specialist to join our team. The successful candidate will be responsible for designing and implementing new infrastructures and networks, as well as critiquing and improving upon suggested infrastructure designs.Key ResponsibilitiesCreate and design new infrastructures and...
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Senior Customer Consultant
5 months ago
Caerphilly, United Kingdom Principality Building Society Full time**Senior Customer Consultant (Operational - Caerphilly)**: **BELONG.** There’s no place like Principality Our home is your home. So, when you decide to join the team, we’ll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you - when it comes to belonging, there really...
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Senior Financial Specialist
1 day ago
Caerphilly, United Kingdom DS Smith Full timeAbout the RoleDS Smith is seeking a senior financial specialist to lead our accounting team at our Business Services Centre in Caerphilly. This role offers a unique opportunity to develop and implement financial strategies that drive business growth.The successful candidate will be responsible for:Developing and implementing financial strategiesManaging the...
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Senior Contract Specialist
5 days ago
Caerphilly, United Kingdom PHS Group Full timeLocated in the heart of Caerphilly, our company, PHS Group, is a leading provider of hygiene services across the UK, Spain, and Ireland. We boast an impressive portfolio of over 120,000 customers across 300,000 locations.About the RoleWe are seeking a skilled Commercial Contracts Solicitor to join our team as a Senior Contract Specialist for Business Growth....
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Experience Ambassador
12 hours ago
Caerphilly, United Kingdom Ecolab Full timeJoin Our Team as an Experience AmbassadorEcolab is looking for a talented and customer-focused individual to join our team as an EXPERIENCE AMBASSADOR. This exciting opportunity involves working closely with customers to deliver exceptional experiences, exceeding their expectations.Your Key Responsibilities: Developing and maintaining strong relationships...
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Account Officer
6 months ago
Caerphilly, United Kingdom Link Financial Outsourcing Full timeLink Financial Outsourcing are currently recruiting for an Account Officer to work in our Vulnerable Customer department. This is a fantastic opportunity for a driven and empathetic individual to join a supportive team. **Role Overview** This is an extremely important role in our business that will be assisting customers identified as particularly...
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Senior Building Surveyor
4 weeks ago
Caerphilly, United Kingdom Mears Full timeAbout the RoleThe Senior Building Surveyor will be a vital role within our repairs team, focusing on damp, mould, condensation, and disrepair. This position requires a balance between technical expertise and management to optimize the use of data, systems, and technology. The successful candidate will be responsible for their own portfolio of projects,...
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Seasonal Retail Sales Assistant
4 weeks ago
Caerphilly, United Kingdom WHSmith Full timeSeasonal Retail Sales Assistant Role OverviewAre you passionate about delivering exceptional customer experiences? We are seeking a Seasonal Retail Sales Assistant to join our WHSmith team and contribute to our mission of providing memorable shopping experiences.Key Responsibilities:Deliver outstanding customer service to all customersCarry out stock...
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Senior Parts Advisor
6 months ago
Caerphilly, United Kingdom Perfect Placement UK Ltd Full time**County**: Caerphilly **Town/City**: Caerphilly **Sector**: Parts Department, Commercial Dealership **Salary**: £30000 - £35000 per annum **Job ref**: 130711 **Senior Vehicle Parts Advisor required in Caerphilly** - Salary is likely to be circa £30,000 with an OTE of £35,000 per annum. - Monday to Friday 8:30am to 5:00pm with 1 in 4 Saturday...
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Senior Building Surveyor, Senior Surveyor
6 months ago
Caerphilly, United Kingdom Mears Full timeAbout the Role : The Senior Building surveyor will be a vital role within our repairs team and the responsibilities will be wide ranging with a focus on damp, mould, condensation and disrepair. The role will strike the balance between technical expertise and management to optimise the use of data, systems, and technology to lead. You will be...
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Customer Service Representative
6 months ago
Caerphilly, United Kingdom Nextbase Full timeWe are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...
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Customer Service Representative
5 months ago
Caerphilly, United Kingdom Nextbase Full timeWe are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...
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Customer Service Representative
6 months ago
Caerphilly, United Kingdom Nextbase Full timeWe are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...
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Customer Service Representative
6 months ago
Caerphilly, United Kingdom Nextbase Full timeWe are Nextbase: The largest provider of dash cams in the UK and have presence all over the globe. When you step through the door of our Hub in Wales you are instantly greeted with our ‘product wall’ which shows our incredible journey from a start-up producing portable entertainment devices, through to best in the market dashcams. We are not done yet; we...
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Senior Customer Consultant
5 months ago
Caerphilly, United Kingdom Principality Full time**BELONG.** There’s no place like Principality Our home is your home. So, when you decide to join the team, we’ll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you - when it comes to belonging, there really is no place like Principality. We **keep it flexible...