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Estate Agent Trainee

2 months ago

StocktononTees, Stockton-on-Tees, United Kingdom Manners & Harrison Full time
About the Role

Manners & Harrison, a leading estate agency and property services provider, is seeking a motivated and enthusiastic individual to join their team as an Estate Agent Trainee. This exciting opportunity will provide the successful candidate with the chance to learn and develop skills in administration, sales, and marketing, ultimately leading to a career in the property business.

Key Responsibilities
  • Administration Support: Provide administrative assistance to support sales and general business operations.
  • Customer Service: Deal with day-to-day customer inquiries, both in-person and over the phone, to ensure exceptional customer service.
  • Property Registration: Register customers and assist them in finding their ideal home.
  • Property Visits: Conduct property visits with customers to showcase properties and provide a personalized experience.
  • Sales and Marketing: Engage in canvassing activities to identify potential business opportunities and drive sales.
  • Accompanied Viewings: Conduct accompanied viewings with customers to provide a seamless viewing experience.
  • Commission and Training: Earn monthly commissions and benefit from in-house training, which complements the apprenticeship program.
Requirements
  • Customer Focus: Demonstrate a passion for customer care and customer service.
  • Resilience and Positivity: Show resilience and a positive attitude in a fast-paced environment.
  • Organizational Skills: Possess strong organizational skills, including attention to detail and numeracy.
  • Communication Skills: Exhibit excellent verbal and written communication skills.
  • IT Literacy: Be proficient in MS Office, internet, and email systems.
  • Motivation and Commitment: Demonstrate motivation and a commitment to achieving the apprenticeship qualification.
  • Driving License: Possess a full UK driving license or be willing to learn.
Training and Development
  • Ongoing Training: Receive ongoing training and support in the workplace.
  • Apprenticeship Qualification: Work towards achieving a Junior Estate Agent Level 2 Apprenticeship qualification.
  • Functional Skills: Support the development of Level 2 Functional Skills in Maths and English, if required.
  • Professional Membership: Eligibility for student membership of the National Association of Estate Agents Propertymark upon successful completion of the apprenticeship.
Company Benefits
  • Company Events: Participate in company events and social activities.
  • Pension Scheme: Enroll in the company pension scheme.
  • Employee Discounts: Enjoy employee discounts on various products and services.
  • Life Insurance: Receive life insurance coverage.
  • Health Insurance: Benefit from health insurance.
  • Referral Program: Participate in the referral program.
  • Sick Pay: Receive sick pay.
  • Employee Assistance Program: Access the employee assistance program.