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Brand Liaison Officer
2 months ago
As a Brand Liaison Officer at Daniel Owen Ltd, you will play a crucial role in delivering exceptional customer service and administrative support to our project team. Your primary responsibility will be to provide a first-class liaison service to a diverse customer base, ensuring that all interactions are professional, efficient, and effective.
About the Role
Key responsibilities include swiftly resolving and advising residents on various matters, logging all complaints received in accordance with our policy and procedures, and ensuring that agreed targets are delivered within your service area. You will also be responsible for maintaining effective customer relationships and providing administrative support to the project team.
Requirements
To be successful in this role, you will need to have excellent customer service experience, ideally within a social housing environment, working as a Liaison Officer. You will also need to be well-organized, have excellent verbal and written communication skills, and be IT literate. Additionally, you will need to be able to establish and maintain effective customer relationships and work at all levels of the organization.
What We Offer
As a Brand Liaison Officer at Daniel Owen Ltd, you will have the opportunity to work in a dynamic and supportive environment, where you will be valued and respected. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.
