Contractor Relationship Manager

7 days ago

London, Greater London, United Kingdom Frieze Full time
Job Title: Contractor Relationship Manager

About the Role:

Frieze is seeking a highly organized and proactive Contractor Relationship Manager to join our team. As the primary contact for galleries, you will be responsible for managing all aspects of their participation in the fair, including application launch, selection committee meetings, and exhibitor relations.

Key Responsibilities:

  • Manage applications launch, process, and analysis
  • Organize and attend selection committee meetings
  • Release application results and coordinate subsequent meetings
  • Support with fair floor plan process and release fair layout to exhibitors
  • Coordinate and launch Exhibitor Manual
  • Manage stand plan processing: advise exhibitors on all stand-related queries, working closely with Production team and stand builders
  • Coordinate print and online material for exhibitors in the lead up to and during the fair
  • Prepare for exhibitor onsite experience and maintain high-quality customer service
  • Manage onsite Exhibitor Desk and temporary staff team
  • Coordinate post-fair communication and contribute to post-fair debriefs

Liaising with Other Departments:

  • Manage and develop digital platforms, including Sugar CRM and the Frieze Portal, with Digital and Data teams
  • Supply information to the Content and Press teams to be included in fair promotional material
  • Proof-read exhibitor sections of the fair promotional material
  • Coordinate all gallery invoicing with Finance department
  • Support Directors and curators with gallery cultivation, research, travels, and expenses
  • Coordinate production of all curated sections

Working Conditions:

  • Permanent, London Surrey Street
  • Mon-Fri, 10am-6pm
  • International travel required, to attend Frieze fairs and meet clients/prospects
  • Flexibility and longer hours often required

Frieze's Diversity & Inclusion Statement:

Frieze unites people in our love of the arts. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we are committed to practicing anti-discrimination, including race, gender identity, sexual orientation, and disability, together with artists, writers, and cultural practitioners from all backgrounds.

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

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