Beauty Retail Professional

3 weeks ago


Kingston upon Thames, Greater London, United Kingdom Clinique Full time

About Clinique

Clinique is a leading beauty brand that offers a wide range of skincare and makeup products. We are committed to providing the safest and most effective formulas that bring remarkable results.

Counter Manager Role

We are seeking a talented Counter Manager to join our team. As a Counter Manager, you will be responsible for creating an exceptional customer experience, making our clients feel valued, respected, connected, and confident while selling our market-leading products.

Key Responsibilities

  • Provide inspirational, authentic, and personalized customer service
  • Understand customer skin and makeup goals to recommend custom-fit routines
  • Maintain high standards of visual merchandising to create a visually appealing shopping environment
  • Work with and support the rest of the dynamic team to achieve sales targets

What We Offer

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

About You

  • Previous retail industry/customer services experience
  • Desire to understand customer skin and makeup goals
  • Passion and energy to provide inspirational, authentic, and personalized customer service
  • Approachable and friendly personality
  • Confidence in speaking to customers and understanding their needs
  • Flexible availability across days/hours
  • Proof of right to live and work in the country

Estee Lauder Companies is an equal opportunities employer

We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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