Product Specialist

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Paxton Access Full time

About Paxton Access


Paxton Access is a global brand with nearly 40 years of experience in providing innovative solutions for customers. Our team of over 400 employees is spread around the world, and we pride ourselves on creating a vibrant environment with a focus on excellent company culture.


The Role


We are looking for a skilled Product Manager to join our team based in Brighton. As a Product Manager, you will be responsible for the lifecycle management of our existing portfolio of products, as well as the creation, governance, and successful delivery of new products to market.


Key Responsibilities



  • Understand the market thoroughly through ongoing market analysis, competitor tracking, and customer interaction to form product strategies and ensure Paxton remains competitive in product range, features, and innovation.
  • Communicate and work with cross-functional teams to ensure customer needs are always understood and delivered.
  • Own the development and writing of product documentation, including installation instructions, application notes, and detailed data sheets.
  • Be the product expert, assisting marketing develop content and ready to answer any questions that cannot be answered by our customer support team.
  • Visit customer sites to gather key information and feedback that can be used to help improve our products and services.
  • Track the performance of your product category in the market, monitoring changes to the GPM and profitability across all products and propose adjustments as and when required.
  • Manage the end-of-life process and obsolescence projects as required.

Requirements



  • You will have solid experience working within a similar role, ideally as a Product Manager/Owner within a technology company focused on delivering software solutions.
  • Demonstratable experience of taking both new and updates to existing products from conception through to successful delivery to market.
  • Excellent communication skills and the ability to work effectively in a team environment, and lead discussions with cross-functional teams.

What We Offer


We offer a range of benefits, including hybrid working, a great social calendar, tech, bike, and travel loans, private medical insurance, and discounted fitness memberships. We are recognized as one of the Best Companies to Work for in the UK, and we want to collaborate with you and hear your ideas.


At Paxton Access


We want people to enjoy the journey with us. Take a look at what our team thinks of working here https://www.youtube.



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