Administrative Assistant
4 weeks ago
We are seeking an experienced Administration Assistant / Typist / Receptionist to join our team at the Long-Term Conditions Department at Torbay Hospital. The successful candidate will provide administrative support across the teams within the department, ensuring an effective and efficient service in line with Standard Operating Procedures.
Main Responsibilities- To provide typing, administrative, and clerical support to ensure an effective and efficient service in line with Standard Operating Procedures.
- To support the specialist teams in carrying out the booking of appointments, ensuring Referral to Treatment (RTT) data quality is kept up-to-date and amended accordingly.
- To type clinical and non-clinical correspondence and reports in accordance with local targets.
- To undertake a variety of general office duties, filing, photocopying, tracing of hospital notes, and any other administrative duties.
- To provide a high-quality customer service which complies with relevant legislation and NHS Employment check standards.
- To be honest and learn from mistakes, and help to create a no-blame culture where people feel able to share and learn from experiences together.
- To be curious and creative about new possibilities, whilst identifying what works well and to do more of it.
- To help to develop and foster a learning environment where feedback is welcomed and valued.
- GCSE English & Maths grade C or above.
- Ability to type and use a computer with Microsoft Office package.
- Ability to work to deadlines.
- Ability to use initiative and prioritise workload.
- Proficient in the use of email and internet.
- Excellent organisational skills and ability to communicate effectively.
- Ability to work flexibly and as part of a team.
- Experience of audio transcription.
- Knowledge of medical terminology.
- Previous experience of working in a hospital/medical environment.
- Knowledge of PAS/Info flex systems.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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