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IT Application Specialist

2 months ago


West Drayton, Greater London, United Kingdom Michael Page Technology Full time
About the Role

We are seeking a highly skilled IT Application Analyst to join our team at Michael Page Technology. As an IT Application Analyst, you will play a critical role in analyzing, designing, and implementing business systems to meet the needs of our clients.

Key Responsibilities
  • System Analysis and Design

You will be responsible for analyzing business requirements and designing effective solutions to meet those needs. This will involve working closely with stakeholders to understand their requirements and developing technical specifications for system implementation.

System Implementation and Support

You will be responsible for implementing and supporting business systems, ensuring high availability, reliability, and performance. This will involve working with cross-functional teams to resolve technical issues and providing training and support to end-users.

Incident Management and Problem Resolution

You will be responsible for resolving IT application-related incidents, service requests, and problems in a timely and efficient manner. This will involve conducting post-incident problem analysis and developing solutions to prevent similar issues from occurring in the future.

Process Improvement and Automation

You will be responsible for identifying opportunities to gain efficiencies, automate, and improve system performance. This will involve working with stakeholders to develop and implement process improvements and automating repetitive tasks.

Requirements
  • Experience

3+ years of relevant experience in business/IT application analysis, preferably in the Supply Chain/Manufacturing industry.

Skills

Excellent troubleshooting and problem-solving skills, with experience in automation solution design, IT budget management, and vendor management.

Desirable Knowledge

Experience with NicePrint Label system, Plityx system, SAP, and Intella X system.

What We Offer
  • Competitive Salary

A competitive salary package that reflects your skills and experience.

Benefits

A range of benefits, including eye care vouchers, staff discounts, onsite canteen, pension scheme, buy and sell holidays scheme, and share scheme.

Hybrid Working

The opportunity to work in a hybrid environment, with a balance of remote and office-based work.