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Leisure Club Manager

2 months ago


Coventry, Coventry, United Kingdom DoubleTree by Hilton Coventry Full time
Job Description

We are seeking a highly motivated and experienced Leisure Club Manager to join our team at DoubleTree by Hilton Coventry. As a key member of our hospitality team, you will be responsible for the overall performance and organization of our leisure club.

Key Responsibilities:
  • Leisure Club Operations: Manage all leisure club activities, ensuring a high level of customer satisfaction and adherence to company standards.
  • Team Management: Lead and train a team of leisure club staff, focusing on exceptional customer service, efficiency, and forward-thinking initiatives.
  • Statutory Compliance: Implement and maintain all statutory compliance and legal requirements within the leisure club.
  • Performance Management: Monitor and analyze performance metrics, identifying areas for improvement and implementing strategies to enhance guest experiences and achieve targets.
Requirements:
  • Leadership Skills: Proven ability to lead and motivate a team, with a focus on exceptional customer service and employee development.
  • Operational Expertise: Strong knowledge of leisure club operations, including fitness, wellness, and customer service.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with guests, staff, and management.
  • Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective strategies to resolve issues.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, reflecting your skills and experience.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the DoubleTree by Hilton Coventry team.
  • Collaborative Work Environment: A dynamic and supportive work environment, with a focus on teamwork and collaboration.